Shipping policy
Shipping Policy – ItalX Store
Thank you for shopping with ItalX. Below you will find important information regarding our shipping process, timelines, and policies.
Order Processing
All orders are processed within 1–3 business days (excluding weekends, holidays, or store vacations) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that during high-demand periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping (U.S.): 2–3 business days
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International Shipping: 7–21 business days (varies by destination)
Delivery times are estimates and may be affected by carrier delays, customs processing (for international orders), or unforeseen circumstances.
Shipping Locations
We currently ship to:
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United States
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Select international countries (availability shown at checkout)
If your country is not listed, please contact us before placing your order.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.
Shipping Carriers
We partner with reliable carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and on time.
International Shipping & Customs
For international orders, customs duties, taxes, and fees may apply and are the responsibility of the customer. ItalX is not responsible for delays caused by customs.
Lost, Stolen, or Damaged Packages
ItalX is not liable for packages lost or stolen after delivery confirmation. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
Incorrect Address Disclaimer
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: italx.brand@gmail.com
We appreciate your business and thank you for choosing ItalX!